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We have compiled a master document of frequently asked questions during the COVID-19 pandemic.
E. Jean KrackBorough ManagerEmail E. Jean Krack
Chief Thomas SjostromPolice Chief for Police RecordsPhone: 610-933-1180 Ext 899Email Chief Thomas Sjostrom
Visit the Pennsylvania Office of Open Records for a copy of the Standard Right to Know Request form.
No. When the Codes Department processes your permit application, you will be notified that it is ready and what the fee for the permit will be. You will then be able to pay for your permit over the phone, or in person, when you come in to Borough Hall to pick it up.
For a Property Transfer Inspection Appointment, please contact Michael Baurley, BCO.
Code Enforcement OfficerPhone: 610-933-8801 Ext. 313Email Michael Baurley
For a Rental Property Inspection Appointment, please contact Dave Moore.
Code Enforcement OfficerPhone: 610-933-8801 Ext. 314Email Dave Moore
We do not accept unsolicited applications. We only accept applications/resumes for positions that are open and accepting applicants.
Fill out an online job application
If you would prefer to fill out a hard copy, print the application and mail or drop off the fill out copy at Borough Hall.
Borough Hall Address:
351 Bridge St. Phoenixville, PA 19460
Yes, you must submit an application for every job you are interested in, each time it is posted as available.
We partner with the school district and contract with All City Management Services for our crossing guard needs. Please visit their website for more information on applying. School Crossing Guards | All City Management Services (ACMS)
Please visit our Parking page for complete information including maps of parking locations, information regarding our Parking Passport App, and Kiosk payment information.
You can pay for your parking tickets by visiting our online ticket payment service 24 hours a day. You can also pay over the phone M-F 8-4:30 by calling 610-933-8801 ext.210,also by mail by remitting your payment by check or money order payable to Borough of Phoenixville, 351 Bridge St. 2nd Fl. Phoenixville PA, 19460.
To get a LOT Parking Permit, please visit our Lot Parking Permit page for more information.
To get a Zone A Parking Permit, please visit our Zone A Parking Page for complete information.
It’s that simple! Park, pay, and walk away!
Premiere Tickets carry no expiration date.
Premiere Tickets are valid for admissions to all films and showtimes.
Yes. VIP tickets are not valid for the first 12 days of “selected” new release films. However, an Upgrade Fee (currently $1.50) may be paid at the box office for admission to these studio-selected, restricted films.
Yes. Premiere Tickets and Ultimate Packs are valid for any day of the week and any showtime. Your potential for the greatest savings is realized when they are redeemed for an evening showtime.
Showtimes are updated weekly and announced every Wednesday morning. This information is available from Regal and in select local newspapers. No Passes (NP) means that the movie is studio-selected for release with restrictions, for the first 12 days.
No. Premiere Tickets are redeemable at any Regal Entertainment Group location (Regal Cinemas, Edwards Theatres or United Artists Theatres), excluding Cayman Island locations.
If you are a victim of a crime, you need to make a police report and in some cases your insurance company will require a police report. Perhaps, you are concerned about a suspicious incident or hazardous condition that you wish to bring to the attention of the Phoenixville Police.
There are several ways that you can make an official police report:
No. You only have to report an accident to the police department if the accident involves: (1) injury to or death of any person; or (2) damage to any vehicle involved to the extent that it cannot be driven under its own power in its customary manner without further damage or hazard to the vehicle, other traffic elements, or the roadway, and therefore requires towing. Otherwise, you may exchange driver, vehicle, and insurance information with the other driver.
Public records are available upon written request from the Phoenixville Borough Police Department Administrative Support Division, Monday through Friday from 8:00AM to 4PM excluding holidays or extenuating circumstances. A written request form shall be made available in the police department lobby. Records may be requested by mail with the appropriate fee and a self-addressed stamped envelope. Certain public records may contain sensitive information such as social security numbers, medical history, phone numbers, birth dates, juvenile information, etc. Therefore, information deemed sensitive on a document may be redacted. Under the “Right to Know Law,” investigative reports are exempted from the definition of “public records,” therefore, any such request may be denied. If a request for records is granted, the following fee schedule will apply:
1. Accident Reports - $15.002. Incident Reports - $.25 per page3. Photographs - $25.00 per CD/DVD
Phoenixville Police DepartmentAttn: Records 351 Bridge StreetPhoenixville, PA 19460
Be sure to explain where and when the incident happened, as well as the type of case you are inquiring about.
Citizens are encouraged to assist the police department by reporting all compliments or complaints on weekdays between the hours of 8:00AM and 4:30PM. Citizen complaint resolution forms are available at the police station during business hours. During weekend hours and holidays, you may also contact the 9-1-1 communications center at 610-935-2440 and request to speak to the Phoenixville Police Department on-duty supervisor.
The police department welcomes compliments. If you are impressed by an officer’s professional demeanor, prompt response to a particular incident, or simply his or her courteousness, you are encouraged to mail or email a brief note to the attention of the Chief of Police firstname.lastname@example.org who will ensure that the officer receives a copy of your letter.
Yes- Detectives from the Phoenixville Police Department are available to do non-criminal fingerprinting for those who work or reside in the Borough. Typically, such fingerprints are needed for purposes like employment and immigration applications.
Non-criminal fingerprinting is done on the following day only:
No appointment is necessary, but it is strongly suggested that you call first to ensure someone is available to roll your fingerprints.
Cost:Residents: $10 feeNon-Resident: $20 fee
Individuals with permanent or temporary disabilities or severely disabled veterans may apply for Person w/ Disability Parking Placards or Registration Plates. Applications may be picked up at the reception area in the Phoenixville Police Station, or click the links below to download forms from the PA Department of Transportation web site.
Upon completion, forms will need to be signed by a physician (or, in some limited cases) a police officer.
Completed forms should be mailed with applicable fee to:
PA Department of TransportationBureau of Motor VehiclesP.O. Box 68268Harrisburg, PA 17106-8268
Form MV-145APerson with Disability Parking Placard Application
Form MV-145Application for Person with Disability, Hearing Impaired, Disabled Veteran, or Severely Disabled Veteran Registration Plate or Person with Disability or Severely Disabled Veteran Motorcycle Plate Decal
Abandoned Vehicles are a nuisance as well as an eyesore. Don’t let abandoned vehicles ruin the look of your neighborhood.
Under Pennsylvania’s motor vehicle laws, a vehicle is considered abandoned if:
If you have a complaint regarding an abandoned vehicle, contact us or call 610-933-1180 ext. 800
A police officer will respond and evaluate the situation. If the vehicle can be verified as abandoned, it will be posted with an orange notification sticker. If the owner has not removed the vehicle after seven days it will be towed away.
A traffic citation should be paid within 10 days and mailed to the district court listed on the citation. District Court 15-2-01 is located next door to the police station at 347 Bridge Street.
Phone: 610-935-1503Hours of Operation: M-F, 8:30am - 4:30pm
Are you missing your bike? Right now, the Phoenixville Police Department has several “found” bikes in storage. Each one of those bikes was abandoned somewhere in the borough, then later recovered by officers. We may have your bike, and we’d like to reunite you with it. You do not need a serial number to get your bike back, but it does expedite the process. Don’t have your serial number? Then how about a sales receipt for the bike? Or, provide a detailed description of the bike, including details about special toe clips, stickers, scratches, dents or any other unique traits your bike might have.
Are you moving or having work done to your property that may require reserved parking? If so, you may want to apply for temporary no parking signs. Complete and submit the application in the forms section. Requests for temporary no parking in a residential area must be submitted with 48 business hours notice and we will post the signs for you. Please know the signs must be posted in a residential area at least 24 hours in advance so your neighbors will know about the parking restriction.
For postings in Town Center, requests must be submitted 48 hours in advance in order to be posted within enough time in the downtown.
Also, there is a $25 dollar fee for this service that will need to be paid at the time your request is approved.
Items that cannot be recycled include:
The leaf collection season begins during the second week of October.
For streets not listed on the collection notice, leaves must be bagged in biodegradable paper bags and placed out for pickup.
Bag collection will occur every other Monday starting on the second week of October, and ending the third week of December.
Phoenixville Compost Site18 South 2nd AvenuePhoenixville, Pa 19460
FALL/WINTER HOURS - Beginning end of OctoberMonday thru Friday 7:00am to 3:00pm
SPRING/SUMMER HOURS - Beginning early AprilMonday thru Saturday - 7:00 AM to 3:00 PM
Materials Available at the Compost Site are as follows:Yard Waste Compost and Hard Wood Mulch (Brown).
*The Borough has the right to reject any or all Material brought forth to the Compost Site*
Bulk items will only be picked up on Mondays.
The deadline for scheduling a Monday pickup will be at 12 Noon on the previous Friday.
To schedule a bulk pick up payment must be made in advance and can be done over the phone please call (610) 933-8801 Ext. 110 or visit Borough Hall at 351 Bridge Street, 2nd Floor between the hours of 8:00 AM until 4:30 PM Monday-Friday.
Metal items will still be collected at no charge.
• Baby Strollers• Coffee Tables• Ottoman• High chair
• Basketball backboard• Dresser• Ping Pong Table• Crib
• Love Seat• Recliner• Box Spring• Mattress (all sizes)**
**Please Note: All mattresses must now be wrapped in a mattress bag by the resident. Bags of this size can be found online or at your local hardware store.
For a full list of items that can be picked up, view the list here.
The Borough of Phoenixville is happy to announce a new yard waste collection program. We have been awarded grant money by the Pennsylvania Department of Environmental Protection in recognition of our efforts and commitment to recycling. Borough Council approved using these grant funds for the purchase of a new yard waste truck and 720 65-gallon yard waste toters.
These new toters are the same size and shape of your current toters, but have a brown lid instead of a gray (trash) or green (recycles only) lid. These toters will be distributed on a first come, first serve basis and only one toter will be given out per household. If you do not get a yard waste toter, please continue to use biodegradable paper bags.
Like all other yard waste, the yard waste collected with this new program will then be delivered to our Compost Site where it will be used to create and replenish our supply of such products as compost, leaf compost, mulch and fine mulch. As a reminder, each household is entitled to three (3) cubic yards of these products per year at no cost. The yard waste collection program runs from April to October and will be done every other week beginning the week of April 1, 2019 on your trash day.
We are proud to be recognized for the efforts of our Sanitation Department to recycle this green waste into products that can be reused to enrich our soil, help retain moisture and reduce the need for chemical fertilizers.
These new Yard Waste toters are granted to us from the Pennsylvania Department of Environmental Protection as part of the 902 Recycling Grant. These toters are free of charge, but only one is permitted per household.
These toters are special, because they are for YARD WASTE ONLY. No trash is allowed in these receptacles.
To request a Yard Waste Toter, please fill out a Yard Waste Toter Request Form
A variance is zoning relief which permits minor changes of district area and design regulations where individual properties are both harshly and uniquely burdened by the strict application of the zoning law.
The ability to obtain a variance is restricted and the degree of variation is limited to the minimum change necessary to afford relief, representing the least modification possible to the regulation at issue. Use variations are specifically prohibited. A variance is a modification of the requirements of a zoning district and does not include the substitution of uses assigned to other districts.
No variation may be granted which would adversely affect surrounding property or the general neighborhood. All variations must be in harmony with the intent and purposes of the zoning ordinance.
Certain uses may or may not be appropriate at every location within a specific district and, should the Zoning Hearing Board determine that a use permitted by special exception fails to comply with all of the definitional aspects thereof or would be contrary to the public health, safety, morals and/or welfare of the community at specific locations within a district, that the use would not be permitted there.